At Hurran® Faucet, Bathroom Faucet, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make purchases from us.
Information We Collect
We collect information about you in several ways:
- Account information: We collect information such as your name, email address, phone number, and billing/shipping addresses when you create an account to make purchases.
- Order information: We collect information about the products you purchase, along with shipping, billing, and payment details associated with your orders.
- Website interactions: We use cookies and web analytics services to collect information about how you interact with our website. This includes pages visited, links clicked, products viewed, items added to your cart, and other actions.
- Correspondence: If you contact us directly, we may collect additional personal information that you choose to provide, such as your contact reason, comments, and other details.
How We Use Your Information
We use your information for the following purposes:
- Fulfilling orders: We use order information to deliver products, process payments, communicate about orders, and provide related customer service.
- Website improvement: We analyze website interactions to improve the usability and effectiveness of our website.
- Marketing communications: With your consent, we may send you emails about new products, special offers, and other news about our store. You can opt out of these at any time.
- Legally required: We may use your information when we believe it necessary to comply with legal obligations, enforce our policies, or protect ours or others’ rights and safety.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service providers: We partner with third-party services to handle order fulfillment, payments, emails, ads, and other activities. These services only have access to the information needed to perform their functions and must protect your privacy.
- Business transfers: If our company is acquired or merged, we may transfer your information to new owners. You will be notified if this occurs.
- Legally required: We may be obligated to disclose personal information if required by law, subpoena, or court order. We will only share as much information as needed to fulfill the legal requirement.
Cookie Policy
We use cookies and similar technologies to provide and support our website. By using our site, you agree to this use of cookies as described here.
Types of Cookies
- Essential cookies: These cookies are required for basic site functions like page navigation, access to secure areas, and shopping carts.
- Analytics cookies: We use analytics services like Google Analytics to collect information about website use. This allows us to understand site traffic patterns and improve the site experience. These services only collect anonymized data.
- Marketing cookies: Marketing cookies help us personalize marketing offers and ads you see on our site and other sites. They allow us to measure effectiveness of campaigns and promotions.
You can control cookie settings and opt out of non-essential cookies in your browser settings. However, some site features may not work properly if you disable essential cookies.
How We Protect Your Data
We take all reasonable precautions to secure your personal information and prevent data loss. For example, we use encryption, firewalls, and authentication procedures to protect your data. However, no security measures can be 100% guaranteed against all potential threats.
Children’s Privacy
Our website is not directed to children under 18. We do not knowingly collect personal information from children. If we discover that a child has provided personal information through our site, we will delete the account and information as soon as possible. Please contact us if you believe your child has given us information.
Your Rights Over Your Information
You have certain rights under data protection laws including:
- Accessing or amending your personal data
- Requesting deletion of your personal data
- Exercising choices about how we collect/use your data
You can make these requests by emailing us at [email protected]. We may need to verify your identity before fulfilling requests.
Retention of Your Data
We retain personal information only as long as needed to fulfill our business purposes or comply with laws. For example:
- Account information is kept while your account is active.
- Order information is kept for 6 years for tax/accounting purposes.
- Marketing data is kept until you opt-out or it is no longer useful.
- Website analytics data is anonymized and may be kept indefinitely.
When personal information is no longer needed, we securely delete or destroy it.
Changes to this Policy
We may occasionally update this privacy policy to reflect changes in our practices, technologies, legal requirements, and other factors. You should check this page periodically for updates. Significant changes will be announced via prominent notice on our website.
How to Contact Us
If you have any questions about this privacy policy or use of your personal data, please email us at [email protected].
Effective Date: This privacy policy was last updated on March 1, 2023.